AU wide shipping rates from $7.95

FAQs

Linen

What is Linen?

Linen is a textile made from the fibres of the flax plant. Pure linen is luxurious, stronger than cotton and friendly to your skin.

Is linen a natural product?

Yes 100% pure linen is a natural product. Pure linen is bio-degradable and eco friendly too. de Linum only offers the best quality linen sourced from selected mills.

Why is linen expensive?

Making linen is laborious process and requires time and effort. Also, the demand for pure and premium linen around the world makes it expensive.

Does Linen require ironing?

Natural linen wrinkles easily and that is considered to be one of the features of pure flax linen.Ironing linen is an individual choice and if you have to , damp linen before ironing or use steam iron on a medium heat.

Does Linen shrink with washing?

Like any natural fabrics, linen tend to shrink a little for the first few washes. Normally garment makers wash linen prior to cutting fabric to reduce further shrinkage. Linen from de Linum only shrinks like 2-3% if any at all.

Shopping

How to get Linen Club Member discount?

1. Log in or Register
2. Once logged in, add minimum cart value products to your cart
3. You will be able to see the discount and then proceed to checkout!
CLICK HERE FOR MORE HELP

Payment

What Payment Methods Are Accepted?

For faster checkout, you may use PayPal, AfterPay, Google Pay, Apple Pay or Shop Pay You also can pay with your debit card or credit card.

Do You Ship Internationally?

We do offer shipping to New Zealand, USA, UAE, Singapore and Qatar at this stage

What Payment Methods Are Accepted?

We do accept Credit Cards and Debits Cards issues by Master Card, Visa, American Express. You also able to pay by using PayPal, Google Pay, Apple Pay and After Pay (Australia)

Shipping & Returns

What Shipping Methods Are Available?

Your order will be delivered by Australia Post or Aramex (Fastway) or any courier provider of our choice depending your location. We will use Australia Post to send the item to P.O. boxes or APO/FPO address

Do I have to pay anything to return my items?

We take every effort to provide you with a quality product and we inspect each product before shipping, however, due to some reason should you receive a faulty /damaged item, we will we cover the cost of return shipping


In case you have changed your mind after purchasing goods and wants to return the item/items you may contact us via email : info@delinum.com.au within 7 days of receiving item/s. Please make sure that the return items must be as new and are not used, soiled and have all original packaging and tags intact. The customer bears the risk of return and is responsible for the costs of return postage.

How do I return an item?

For all returns, you will need to Contact us via email: info@delinum.com.au within 72 hours of product delivery.

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